Contact information
Contact Us
Have a question about a product, your order, shipping, returns, or anything else? Our support team is here to help. We strive to respond to all inquiries as quickly as possible.
Get In Touch
📧 Customer Support
Email us anytime at:
support@retrovita.shop
🕒 Support Hours
Monday – Friday
9:00 AM – 5:00 PM (MST)
Most inquiries receive a response within 1 business day. During peak periods, responses may take slightly longer.
Order Support
For faster assistance regarding an existing order, please include:
- Your order number
- The email address used during checkout
- A detailed description of your question or issue
This helps our team locate your order and provide support more efficiently.
Product Questions
If you have questions about a refurbished or modded PS Vita console, accessories, compatibility, storage options, or product availability, feel free to contact us before placing your order.
We are happy to help you choose the right device for your needs.